Guarantees and Returns

Robertson’s Auto Salvage, Inc. hereby states to the purchaser that all parts are serviceable and functional. Electrical items are expressly excluded from coverage and should be inspected upon delivery and are accepted on a final sale basis only. 

Merchandise not defective or incorrect for application (regardless of who is at fault) may be returned within thirty (30) days for exchange only. A merchandise credit less a 25% restocking charge will be issued. All claims for returns must be accompanied by a copy of the original sales invoice. The return policy shall be void if the merchandise is not returned in the same condition as sold, does not bear the identifying marks which appear on all Robertson’s Auto Salvage, Inc. merchandise, is altered; modified; disassembled or damaged by misuse or accident subsequent to the purchase. No reimbursement will be given for delay, labor, mileage, towing or other costs in installing or reinstalling merchandise. 

Defective merchandise appearing within (6) six months from the date of purchase; Robertson’s Auto Salvage, Inc. shall at its discretion repair any defect or malfunction or provide either a replacement part or parts without charge to the purchaser. Any claims must be presented to Robertson’s Auto Salvage, Inc. within (6) six months of the date of purchase. All claims for returns must be accompanied by a copy of the original sales invoice. 

Buyer purchases and accepts all parts “as is” and, not being the manufacturer of the equipment, the manufacturer’s agent or the seller’s agent makes no warranty or representation, either express or implied, as to the part’s merchantability, fitness for a particular purpose, design, condition, quality, capacity, material or workmanship. Seller shall not be liable for any incidental or consequential damages including, but not limited to, labor, installation, removal or abuse of this merchandise. 

It is agreed that the sole determiner of condition for return is the seller. Buyer agrees to any inspection or method of inspection dictated by seller and agrees the seller has the right not to accept returned used merchandise if in the seller’s discretion, he believes the condition of used merchandise has changed from date of sale. The sole determiner of any and all returned policy adjustments shall be made by the officers of Robertson’s Auto Salvage, Inc. Any refunds will be issued by check only. 

All used merchandise must be inspected by buyer for defects or safety hazards, seller states that he in no way guarantees or warrants used merchandise for apparent or non-apparent safety hazards and affirmatively states that the used merchandise sold may have safety hazards and it is the responsibility of buyer to inspect for actual or latent safety hazards or hire an expert to so inspect. 

If requested, exchange parts must be turned in at the time of purchase, or a core charge will be made. If requested, the core must be returned within thirty (30) days from the date of purchase and must be accompanied by a copy of the original sales invoice to receive refunds. All special order items qualifying for return may be returned for replacement only. Body sections or merchandise which has been cut off to specifications are not returnable. 

Any warranties on the products sold herby are those made by the manufacturer. The seller herby expressly disclaims all warranties, either expressed or implied. Including any implied warrant of merchantability or fitness for a particular purpose, and neither assume or authorizes any other person to assume for any liability in connection with the sale of said products. 

Please contact Robertson’s Auto Salvage, Inc. obtain a return authorization number prior to returning the item.

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